The Moves · 02

The Concierge™

Your website can do more than sit there. A branded AI layer built around your business that answers questions, guides people to the right next step and books, reserves or captures the lead, day and night.

Start with a call
Plate 03. The table, 8:40 pm.Plate 03. Morning class, 8:00 am.
MirelaKivi Concierge, replies instantly

A demo conversation. Yours is trained on your business.

The Concierge™

at your service.

A branded AI layer on your site. It answers questions, recommends the next step and books, reserves or captures the lead.

Start with a call

See it for

what your customers can do.

  • Understand services, pricing, menus, hours and policies
  • Move between the offers that fit them
  • Find the right treatment, package, service or page
  • Ask questions before booking or buying
  • Explore private dining, consultations or bigger inquiries
  • Book, reserve, check out or send an inquiry
  • Reach a person when the conversation needs one

Built around your business

For a wellness business, that might mean:

Find my treatmentPricingMembershipPrep + aftercareBookAsk anything

For a restaurant:

ReservePrivate diningMenu questionsDietary questionsGift cardsAsk the restaurant

The tone, knowledge and paths should feel like they belong to the business. Not like somebody installed a chatbot and called it innovation.

what you get.

  • Conversation strategy
  • Branded AI experience
  • Approved business knowledge base
  • Custom entry points and customer paths
  • Lead capture where useful
  • Booking and inquiry connections
  • Escalation rules
  • Tone-of-voice alignment
  • Testing and launch

Investment

A one-time setup, then a monthly service covering hosting, monitoring, approved knowledge updates and optimization. AI usage depends on the final configuration. You get a clear price after our call. Payment plans are available for setup.

Once we start

We map the most useful conversations, organize the business knowledge, build the experience, test the important customer paths and launch it directly into your website.

Every business is different, so every Move starts with a call.

We’ll tell you if this is the right first move, or if something else should come first. Questions first? hello@fromthefifthfloor.com

Start with a call

Other MovesThe Website™The Front Desk™The Brief™

Mirela and Kivi in the demo are concept businesses made for this page, not clients.