What we do

we fix what’s
costing you.

Strategy, websites, SEO, AI search, advertising and automation, all under one roof. Sometimes it’s one thing: the website, the phone, the follow-up nobody owns. Sometimes it’s the whole business. We look first, then fix what’s actually costing you.

Tell us what’s going on

Start here

where does it hurt?

Pick the one that sounds most like this week. We’ll point you to where we’d start.

01

start it right.

Is it something people want?

A good idea isn’t a business. Yet. We shape it into something people want, a model that makes money and an experience you can actually deliver. For new businesses, Business-in-a-Box builds the brand, website, booking and systems together, so you open ready.

  • 01Concept and positioning
  • 02Offers and pricing
  • 03Naming and brand
  • 04Business-in-a-Box: brand, website, booking and systems, built together
  • 05New locations and concepts

Keep the room. Cut the second concept.

02

get more business.

Can the right people find you?

Most businesses aren’t short of quality. They’re short of people who know they exist. We make sure the right customers find you on Google, in AI answers and in their feed, then turn the visit into a booking, a call or a quote.

Start with The Website™ or The Concierge™.

A table set for dinner, seen from above
  • 01SEO and AI search (GEO)
  • 02Google Business Profile
  • 03Ads with real tracking
  • 04Websites and landing pages
  • 05Lead capture and booking
  • 06Reviews

Page four of Google. Nobody goes there.

03

make more from it.

Where is the money leaking?

Most businesses don’t need more customers first. They need to stop losing the ones they have: prices set once and never checked, quotes nobody followed up, regulars who quietly drifted. We find the leaks and close them.

  • 01Pricing and offers
  • 02Retention and memberships
  • 03Follow-up that runs itself
  • 04Sales process
  • 05Upsells and packages

Raise prices. It’s been three years.

04

run it better.

Does it run without you?

If everything waits for you, growth only adds more for you to carry. We build the systems that answer, book, follow up and report, so the business stops running on the owner.

Start with The Front Desk™ or The Brief™.

Hands on an old desk phone
  • 01AI receptionist
  • 02CRM
  • 03Automations and workflows
  • 04Dashboards
  • 05Integrations

We work for you. We mean it.

Two ways in

the whole business,
or one move.

THE EDIT™

the whole business, edited.

A review across position, revenue, customers, digital, operations and technology. You get a Business Redline: what to keep, what to cut, what to fix and what to build. Then we build it with you.

Start with a call

THE MOVES

one thing, fixed fast.

Who we help

three industries, inside out.
any business ready to grow.

restaurants + hospitalityThe dining room is only half the business. wellness + beautyThe appointment is only half the business. services + tradesThe phone used to ring. We find out why it stopped. new businessesFrom the first idea to opening day.

How it works

every project starts with a read.

we read it first.

Tell us what’s going on, or pick a Move. We look before we talk.

we talk.

A call about your business, your ideas and the scope. A clear timeline and a clear price.

we build it.

Built for you, reviewed with you, launched. Then we watch what happens and make the next move.

“I hired consultants before. They gave me decks. The Fifth Floor gave me a rebuilt booking flow, five automated sequences, and a private dining page that now drives six figures in new annual revenue.”

Fabio M., restaurant owner

tell us what’s going on. we’ll tell you where to start.

Work with us

Questions first? hello@fromthefifthfloor.com