An AI chatbot for small business that actually books.
The Concierge™ by The Fifth Floor is a branded AI concierge for your website. It's trained on your business, answers questions 24/7, recommends the right next step and books, reserves or captures the lead. Built for restaurants, wellness and beauty businesses and owner-run service businesses. From $1,499.
Most people visit your website when you're closed. They have one question: is it right for me, what should I book, do you take walk-ins, can I bring my dog. If the answer isn't on the page in five seconds, they leave. A contact form at midnight doesn't help. A person who answers does.
What The Concierge does
Answers instantly. Services, menus, prices, hours, policies, what to expect on a first visit.
Recommends. Guides people to the right treatment, table, class or package.
Converts. Books the appointment, reserves the table, or captures name, email and what they want.
Sounds like you. Your tone, your words, styled to match your brand. Not a generic chat bubble.
Grows your list. Every conversation can become an email subscriber.
Who it's for
Restaurants: menu, allergies, private dining, reservations. See restaurant websites.
Spas, salons and studios: what to book first, memberships, appointments. See wellness websites.
Med spas and clinics: treatment questions, downtime, consultations. See med spa websites.
Any service business where the same ten questions come in every day.
Answers on the phone too
Want the same thing for calls? The Front Desk™ is an AI receptionist that answers your phone, for restaurants and for salons and spas.
Questions owners ask
What is an AI website concierge?
A branded AI assistant on your website, trained on your business. It answers visitors' questions, recommends what to book or buy, and books the appointment, reserves the table or captures the lead.
How is it different from a normal chatbot?
Most chatbots run scripted menus or generic AI that guesses. The Concierge™ is trained on your real services, prices, policies and tone, styled to match your brand, and set up to finish the job: a booking or a captured lead.
How much does it cost?
From $1,499 to build, then from $199 a month for hosting, monitoring and updates. Final price agreed on a call.
Does it work on Squarespace, Wix, WordPress or Shopify?
Yes. It's added to the site you already have.
What kinds of businesses is it for?
Built first for restaurants, wellness and beauty businesses, and a strong fit for most owner-run service businesses where the same questions come in every day.
Will it make things up?
It answers from your own information and hands anything it can't answer well to you, with the visitor's details captured.
Keep reading
See The Concierge™ in action on our homepage.
Every project starts with a read. Tell us what’s going on and we’ll tell you where to start.