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People still call businesses because they want something now.
An appointment. A reservation. A quote. An answer. A private event. A service. A person who can point them in the right direction.
Front Desk™ is Fifth Floor’s AI voice system, built to handle the repetitive layer of those calls so the business can stay responsive even when the team cannot answer every ring.
Depending on the setup, Front Desk™ can:
answer common questions
provide approved information about services, pricing, menus, hours and policies
capture names, contact information and inquiry details
collect consultation, event, private-dining or service requests
route calls to the correct person
escalate when a human is needed
provide after-hours coverage
send relevant links or follow-up information where configured
The value is not the voice model.
The value is making the system understand the business.
We build the knowledge, call logic, response rules, routing structure, escalation paths and customer experience around the way the company actually operates.
The result should feel fast, competent and useful.
It should also know exactly when to stop talking and hand the conversation to a person.
Missed calls can mean missed business.
Routine calls consume staff time.
After-hours intent disappears quickly.
And answering the same fifteen questions every day is not necessarily the highest-value use of a human being.
Front Desk™ takes the repeatable layer off the team while keeping the customer moving.
From $2,500 setup
Ongoing service from $399/month, with final pricing based on call volume, usage and configuration.
Payment plans are available for setup.
We map the calls the business receives, decide what the system should handle, build and test the voice experience, configure routing and launch it into the existing phone flow.
People still call businesses because they want something now.
An appointment. A reservation. A quote. An answer. A private event. A service. A person who can point them in the right direction.
Front Desk™ is Fifth Floor’s AI voice system, built to handle the repetitive layer of those calls so the business can stay responsive even when the team cannot answer every ring.
Depending on the setup, Front Desk™ can:
answer common questions
provide approved information about services, pricing, menus, hours and policies
capture names, contact information and inquiry details
collect consultation, event, private-dining or service requests
route calls to the correct person
escalate when a human is needed
provide after-hours coverage
send relevant links or follow-up information where configured
The value is not the voice model.
The value is making the system understand the business.
We build the knowledge, call logic, response rules, routing structure, escalation paths and customer experience around the way the company actually operates.
The result should feel fast, competent and useful.
It should also know exactly when to stop talking and hand the conversation to a person.
Missed calls can mean missed business.
Routine calls consume staff time.
After-hours intent disappears quickly.
And answering the same fifteen questions every day is not necessarily the highest-value use of a human being.
Front Desk™ takes the repeatable layer off the team while keeping the customer moving.
From $2,500 setup
Ongoing service from $399/month, with final pricing based on call volume, usage and configuration.
Payment plans are available for setup.
We map the calls the business receives, decide what the system should handle, build and test the voice experience, configure routing and launch it into the existing phone flow.